The dealings with
your site were great. The casket arrived on schedule
and it was beautiful. Thank you, The Robinson/McLeod
Family
Truly grateful to
you for providing customer service and delivering
the casket in a prompt manner. Oliver
Winkfield
Excellent service,
beautiful casket, good price. Thanks, Jerry Verpent
Thanks for the great
service. Everything went smoothly with no problems.
You guys made a difficult time that much easier.
Paul Masch
We were extremely
pleased with the casket we purchased for my mother's
service. It was beautiful and your pricing made
it affordable to us. Delivery was on time with no
problems. We are very satisfied. Joyce Boyd
I have no complaints
of either the service nor the product. I would highly
recommend your company and services to others. In
such a time of need, it was nice to know that I
could call at any time to check the status of the
order. I was nervous making this purchase but shouldn't
have been. We ordered the same product we saw in
the funeral home for nearly $1800 more. Great savings,
great service, great product. Kim
7/07 (Arlington Heights, IL)
I was pleased with
the site, the selection, prices and delivery. I
found no problems in making the purchase through
a web site. Certainly, I would select your company
again if the need arose. Best regards, Dennis Beverley
We were very satisfied
with our purchase! We were able to receive it in
a timely fashion, it looked just as we were hoping
it would. I have recommended your site to a few
friends now and hope that they will be just as pleased
as we were. It was very nice during such a difficult
time to have one less thing to worry about. Thank
you for all of your help and for being so very professional!
Linda
Cordon, Ellen Dillender, and Family 7/07 (Salem,
OR)
I want to thank
you for your kindness & consideration during a most
difficult time. The casket I chose was perfect &
I especially liked the memory drawer. So many people
commented on how impressed they were with the concept
of the special space to place mementos & other specials
remembrances. The casket was delivered in a timely
fashion with no problems. I have told several people
about your service & how I felt that it helped me
cope with the decision making process in the selection
of the casket. I could take my time online & see
what was available instead of being put in a room
with a limited selection and have to make a decision
right away. Elaine
Shipko
7/07 (Runnemede, NJ)
You made good on
your promise to get the casket to the funeral parlor
on time. The casket was what it appeared to be in
the web site photo. As a recap, with your service,
product, price and follow through I would highly
recommend you and your company. Thank You. Don
Platz 7/07 (Pleasantville,
NY)
The casket arrived
on schedule and in great condition. The whole family
was very please and impressed with your service
and the quality of the casket. Thank you very much!!
Angela
Lawson 7/07 (Hartford,
CT)
Thank you for your
patience and help during the loss of my grandmother.
We were very satisfied with casket. April
Hudlay 7/07 (Asbury Park,
NJ)
Thanks for everything
Steve
Luna 7/07
(Ranchos Palos Verdes, CA)
Our family would
like to express how absolutely impressed we were
with the quality of the casket we purchased for
my grandmother. It was flawless in it's presentation,
and the shipping was incredibly fast! This is a
subject I hope wouldn't have to be discussed often,
but I would not hesitate to recommend your services
to anyone finding themselves in the position of
having to select a casket for a loved one. While
so many businesses were interested only in how much
money they could make at a time when my family was
in an extremely emotion state, you provided us with
a truly meaningful product that was financially
affordable. Your assistance and your time is so
very much appreciated. Sincerely, The family of
Mary L. Ball
6/07 (Greensboro, NC)
Thank you so much
for your help in my family's time of sorrow. You
worked with us to make sure the casket was at the
funeral home and we were very pleased with the result.
The casket was much more beautiful than the picture
online. It was perfect for my father....his favorite
color was blue. Thank you. Bernedette
S. Jackson and Family 6/07
(Washington, DC)
First of all I would
like to thank you for all you did to make this purchase
painless, it was REAL EASY. When my fathers casket
arrived at the funeral home the director made a
statement, the people who I bought this from was
and I quote (Are A Class Act) the casket arrived
by itself in an unmarked van I guess you can say
went the extra mile, it was blanket wrapped and
arrived in perfect condition no scratches, dents,
etc it was not an expensive casket and I can only
imagine that if the shipping company that was used
is that considerate. Then the expensive ones are
handled with much care as well, believe me I totally
thought that it would arrive on a large shipping
truck, the funeral director told me that this was
only the second one that was purchased outside his
business. He stated that first one arrived in a
dirty U-Haul Trailer and the family was very unpleased
with the company that they chose. Again I would
recommend your company to any family in need. I
would use you again if needed. "Truly A Class
Act" Thank You Again!!!!! Sammy
Eagan 5/07 (Oroville, CA)
Very easy. The correct
casket arrived on time. Wendy
Slocombe 5/07 (Red Bank, NJ)
Everything was perfect.
Delivery was on time. 100% satisfied. Thanks, Teri
5/07 (Manassas, VA)
Everything was fine.
Judith
Nelson 5/07 (New York, NY)
Nice job. Service
was friendly, efficient, and the casket was much
cheaper than at the funeral home. I'll definitely
use your service again in the future if the need
arises. Paul
Harris 5/07 (Arlington, TX)
Everything was great.
The casket looked great. Appreciated the timely
delivery. Thanks again. Anna Marie 5/07 (Salina,
KS)
The Hagan family
was very pleased with your services. Our initial
attempt to have the casket delivered and be waiting
at the funeral home was rebuffed by the funeral
home - through no fault of yours. The casket was
as pictured and in perfect condition. Several people
commented on the beauty, plus we knew that we also
got a great price on it too. Thanks once more, Leo
5/07 (Harrison Township, MI)
The casket was beautiful
and everything we expected. Worth every penny. thanks!
EJP
5/07 (Silver Spring, MD)
First and foremost,
your courteous manner in which you assisted me was
outstanding. I was more than pleased with your service
-- arrival times were as promised. The style and
color of the the casket was such a positive conversation
piece from both family and friends. Also, I was
very pleased with the vault. Should I encounter
the same need in the future, I will certainly use
your service again. Additionally, I will recommend
you to others. Thanks. Sadie
McDonald Peoples 4/07 (Durham, NC)
My family was totally
satisfied with the service and the casket that your
company provided. I felt very good that my Mother's
last wishes were carried out and the service was
just as she wanted it.... without feeling bullied
and pressured by a funeral director pushing us towards
more-expensive options. (By the way- our funeral
director was great and had no problem with us having
our casket delivered to him.) The casket was lovely,
and priced 1500.00 less than the exact same casket
as offered by the first funeral director that we
spoke to. Being overcharged is NOT something that
people need to worry about in such trying times.
Thank you for everything. God Bless! K.
Tammen 4/07 (Troy, IL)
I am sorry it has
taken me so long to respond regarding the unbelievable
turn-around time on the casket I ordered for my
Mother-in-law's funeral. It is tragic that we have
become a "predatory" culture that will stop at nothing
to "gouge" a profit (Including a grieving husband
whom has just lost his wife). The savings I was
able to present my father-in-law over the local
funeral home's price was in excess of $3000.00 for
a comparable casket. I have made it a point to share
this experience with almost everyone I come in contact
with. Godspeed! Tony
& Robin Gilliland 4/07 (Hobart, IN)
The casket was delivered
timely and was the exact one I ordered. Thank-you
and I hope others can save $$$ by ordering on-line.
I will certainly recommend your company. Sincerely,
Linda Bittner
4/07 (Stratford, CT)
I'm very satisfied
with the service. Everybody remarked that the casket
was very nice. From what I could find out, it seems
I save approx. $2,000 by purchasing it separately.
C. Robert
Weibley 4/07 (Whittier, CA)
I have to tell
you how happy I was with my purchases of both the
casket and the vault for my dad. To start with,
I called to ask about the casket at 2 a.m. when
most people are in sleep and relax mode. My cell
phone kept cutting out and I had a million questions.
I repeatedly had to recall the man and finally got
my sons phone to finish the call. The politeness
and the knowledge that was given to me was outstanding,
I would have expected annoyance due to the situation.
I later decided to buy the vault, and what I got
was far superior then the picture portrayed. I had
looked at the local mortuary, and with what I got
from you was at least 4 steps up from what they
showed me. All the way down to the top of the vault
having my dads name on it, something I didn't expect
but meant a lot to see it there. Your people were
very understanding also in explaining to me what
may happen. The funeral home gave me a rough time
by telling me that no one ever orders online for
a casket, that it is all done there. The funeral
home even made me come to accept the casket to the
place. I will say that it arrived in perfect condition,
not a blemish, or even fingerprint. The next thing
that happened was the man who digs the hole told
me that I better have someone to place the vault
and casket in, since he doesn't do that. He said
that it was territorial and that I may have to incur
another bill. Not the case though, everything was
done without an incident. Would I ever go online
again to make such a purchase? Definitely. I would
never hesitate to tell others also to do this. It
wasn't even the amount of money that I saved (which
was substantial, over one thousand dollars), it
was the compassion and the dignity that I was given
during the purchase and the respect that was shown
for my dad. If anyone needs to ask about my experience,
I would be happy to tell them how pleased I was.
Sincerely, Karen
Peirce 4/07 (Enfield, CT)
We couldn't have
been more pleased with the service we received when
purchasing my mother's casket. Your follow-up skills
are unequaled and definitely need to be commended.
You certainly made the experience as good as it
could be. While we don't look forward to speaking
to you any time soon (no offense), we certainly
will recommend your services to anyone who needs
them. Thanks again, Joel
Blount 4/07 (Flint, MI)
Thank you for your
great service. Everything happened in a timely manner
and the casket looked great!!!!!!!! Thank you Sharon
Gravenmier 4/07 (San Leandro, CA)
I was very satisfied
with my father's casket. The funeral home told me
I got a very good deal. It was a pretty oak and
was not damaged in transport. I appreciate your
service. Sincerely, Richard
Hennig 4/07 (Garland,TX)
We were so satisfied
with the services you provided. The casket was beautiful,
delivery when you said, "ON TIME". We were so leery
of ordering one on line but you restored our faith!
Thank you Meg
3/07 (Atlanta, GA)
Your services was
very timely, thank you for all the help, we were
very satisfied. Thank you again, David
Gillins 3/07 (Sumter, SC)
In response to your
e-mail, let me assure you that the casket was delivered
promptly to Dyer Funeral Home in Cookeville, TN.
We thought it looked very nice, & appreciate your
service. BTW the family loved our casket story!
Let me tell it here: Last year my husband & I were
serving a 12-month military-relations mission for
our church in Sumter, SC (Shaw AFB). One day he
called me into the room that housed our computer
& said, "Do you know how much it costs to buy a
casket from a funeral home?" I had no idea. "Look
at that!" he declared, & proceeded to show me caskets
priced at $4,000, $5,000, $6,000. Then he said,
"Now look at this!" He clicked on another site that
showed caskets for under $1,000. "Did you know you
could order a casket online?" he asked. "And they
guarantee delivery within 24 hours to any funeral
home in the continental U.S." Again, I had no clue
until that minute. Then he basically told me, "When
I die, I forbid you to buy a casket from a funeral
home. I want you to order it online." So when my
husband died--and quite unexpectedly--on a Tuesday
morning, my daughter & I were online ordering his
casket that night. It was delivered in plenty of
time for the viewing, funeral, & interment. Everybody
in the family thought this was a great story--and
quite typical of my frugal husband. This story was
an eye-opener for lots of folks. Thank you for making
a most difficult time a little less stressful &
the funeral a lot more affordable. Sandy
Naylor, 3/07 (Cookeville, TN)
I thought your
service was excellent. I was amazed at how quickly
you were able to deliver, and the casket was beautiful.
Thank you very much for making it such a simple
and easy task, during a very sad time for my family
and I. Sincerely, Ron
Allen 2/07 (Oakland, CA)
I was completely
satisfied with the service and the quality of the
casket. I would not hesitate to use your company
again, and I would have no qualms about recommending
your company. I and my wife, and my mother, were
100% satisfied with my fathers casket. Thank you
Jeff Willets
2/07 (Toledo, OH)
Thank you for your
follow up. I want you to know that your kindness,
helpfulness, and succinct follow up were a true
bright spot during this difficult time. The casket
was beautiful, and it was the perfect means of transportation
to send my mom from this world into her heavenly
afterlife. Thank you for your help and kindness.
With sincere gratitude, Brenda
S. Benter 2/07 (Riverside,
CA)
Thank you for all
your help. I will be using your company again..
Not to soon I hope.........You did a great job .....
Rodney
Betts 2/07 (Willits, CA)
Your service was
PERFECT...something that is rare today! Everything
you said, occurred exactly as promised it was a
very difficult time for us, but your company was
a beacon in a very gloomy night thanks you deserve
it!! The
Dukeman/Tuseo/Blanco Family 1/07 (New York,
NY)
We sincerely appreciate
all your help with our recent casket order. We couldn't
have been happier with the service we received.
You were extremely helpful during a very difficult
time. We also appreciate you being able to ship
it overnight for Saturday delivery. We were very
happy with the casket, especially the decorative
corners. We didn't really notice what was on the
corners when we ordered the casket, but we were
thrilled that they were the musical themed ones
- very fitting for our family! We also appreciate
you being able to order extra ones for us. We hope
that we don't need your services often, but will
definitely use your company in the future, and will
recommend you highly! Thank you again for all your
help! ~Jane
& Chris Breier & family 1/07 (Chicago, IL)
Sorry that it has
taken me so long to get back to you. Yet I am sure
you understand that it takes time for people to
get back into the swing of things after a passing
of a family member. After I found out that the Funeral
Home's charge for the casket we picked out would
be between 2400.00 & 2500.00 I decided to take my
search to the internet. Narrowing it down to two
different companies, I took my chance with yours.
Two things made my decision easy, your availability
to speak to me "right away and always" and cost
factor. I ordered the casket at 6:30 a.m. and the
casket was delivered to the funeral home the next
day. At a savings of 1400.00 you can imagine the
financial relief. I would recommend Funeral Counseling
to anyone and everyone. You were wonderful. Sincerely,
Edward
and Alicia Bedard 1/07 (Oxford, MA)
Your services regarding
the casket we recently purchased from you were excellent
and very helpful. LaMar
Adams 1/07 (Eugene, OR)
Your service was
great. Casket arrived when you said it would. It
was beautiful. We received comments from many people
and I did not miss the opportunity to tell others
how we acquired this through your web site. Thanks
again for your help and the excellent follow-up
you provided. I have bookmarked your site and will
not hesitate to contact you if needed in the future.
You saved me approximately $1200 over the cost had
we purchased casket from the funeral home. Regards,
~Tom
Dawson (Atlanta, GA)
I would like to
take this time to thank you for your services in
providing a beautiful casket for our family. The
delivery was precisely as promised and the casket
itself was even more beautiful than the picture
could represent. I was a bit hesitant at first to
order something so personal as a casket from the
internet, but after receiving and seeing the casket
we could not have been more pleased. But, the best
part of your process for us was being able to look
at the caskets in our own home and not trying to
choose the casket for our mother at the funeral
home in a room when we were so filled with sad emotions.
I will always highly recommend your services to
any other of our family members or any of my friends
in their time of need. Thanks again!! ~Ray Harman
Dear Dave, The casket
arrived at the funeral home at the exact time you
had told us it would. Thanks for getting it to us.
We compared it to the funeral homes price for the
same casket and we figure that you saved us about
$1200! ~John M.
Thank you. The experience
was great. Casket was delivered as promised with
no problem. ~Merilee
Wong (Glendale, CA)
Thank you and your
company. We were very pleased with your service
and how efficient you all are. We will share information
about your company with others. ~Caroline
Swanson (St. Petersburg, FL)
I was very satisfied
with the service and the follow-up that I received
when dealing with your company. I had contacted
several funeral services via the internet and none
of them were able to follow-up in a timely manner
except you. It was truly a pleasure doing business
with you under the circumstances. Thanks Again,
Ron Oates
(Brooklyn, NY)
I am sorry that
I forgot to send you a thank you for the casket.
It was very nice I was very impressed and have saved
your information so if and when I ever need your
services again our family will definitely call you.
Thank you very much especially for the personal
service given I truly appreciate that, also the
drivers called to let me know that they were on
there way when they were delivering the casket to
the funeral home. A++++++ Sincerely, Brenda
Knight A Satified Customer 12/06 (Detroit, MI)
We were all impressed
with the casket, Aurora, and its quality. We had
my father-in-law buried in a VA cemetery and they
too where impressed with it. They inquired where
we had gotten it because it looked like a military
issue casket. Thank you so much for your help even
with all the miss understanding that went on with
the funeral home. You helped make a stressful situation
easier and where a great go between with the funeral
home. I have already referred several people to
your website. Thank you again for all your assistance
and for having such excellent quality and priced
caskets. ~The Thompson Family
I would like to
thank you for the service you provided. We loved
the way the casket looked. It was a beautiful shade
of pink. I am sorry if I put you through any stress
due to my stressing of the color. It was a hard
time for me having to make such decisions. I am
at that place again unfortunately. My uncle is now
passing away. I would like to order a casket for
him now... ~Patty
Ivascanin (Hayward, CA)
I would like to
take this opportunity to Thank You. The service
and product we received for my grandson were wonderful.
I have no complaints. Thank You. ~Edward
Camargo
Just want to say
thank you for getting the casket to me. I really
appreciate all of your help. ~Annie
We are completely
satisfied with the service we received from Todd.
~Abdul
Ghandi 9/06 (Brooklyn Center, MN)
I want you to know
that I am very pleased with the quality of the Respectful
brand casket which you had shipped to the funeral
home I chose. I selected the 18 Ga. Silver Rose
model, and it was much lovlier than the picture
on your website. I felt very satisfied that I gave
my late wife such a beautiful high quality casket
for her eternal rest. Even the funeral director
admitted he was impressed when I told him what I
paid. The quality compared with caskets he previously
showed me, costing $2,500. or more. Thank you again
for your personal service making sure that it was
delivered on time, considering the extra work I
requested the Respectful Casket people do for me.
I will not hesitate to recommend your firm. Sincerely
~George Dorsett
